Is the website reliable?
Yes! We work with the largest security platform for e-commerce
In addition, our website has SSL security, which is mandatory by law for all online stores in USA, as it encrypts all transactions carried out on the website, guaranteeing the secrecy of all information.
Why do products take 2-5 weeks to arrive?
We believe it is possible to provide quality products at a competitive price in the market. However, to achieve this, we chose to work with products at an extremely competitive price through suppliers abroad (North America, Europe and Asia). Therefore, when a new order is placed in our store, we send the request to our suppliers, and they send it directly to your home.
Do all orders come with a tracking number?
Yes. We value transparency and therefore all products are shipped with internationally valid tracking codes.
When will I receive the tracking number after my purchase?
Our suppliers (industrial companies that manufacture the products) ask for 5 to 10 working days to send and provide the tracking number. If even after this period you have not received it, just contact us.
As it is an international order, can I be taxed at customs?
Products worth up to $100USD (American Dollars) without any taxation. If your product happens to be taxed, please contact us so that we can assist and TRY to minimize the collection of taxes. If the charge is unavoidable and no other resource can prevent its payment, it will be the responsibility of the final consumer!
Are all products shipped internationally?
Yes. From Asia, Europe or the United States.